In almost everything in life, communication is king. When it comes to agency/client projects and relationships, that communication takes the form of the Project Manager. They’re the glue that keeps the project together, the one focal point that connects the dots between everyone involved, and the person who can translate internal tech talk to client-friendly language. In short, project managers are key to the success of each and every project. However, when that project becomes a mega project, this role takes on even more importance. We experienced this recently on our work with a recent high-profile client. Our team embarked on a journey with them that was so multi-faceted and in depth, that our PM discipline was really put to the test. We did some great things and learned some lessons from mistakes. We’ve taken those learnings forward with us to the next project. We also wanted to share the
