The ADA and Universal Design: How toAnswer Common Client Questions andConcerns About Website Accessibility

This is the concluding article in a series I’ve been writing on accessible web experiences. In the first article, “Why Do We Develop Accessible Web Experiences?” I discussed the “why” of accessible digital design. In “Building a Better Blueprint,” I covered creating personas, user journeys, sitemaps, and wireframes consistent with universal design principles. In “ARIA: 5 Best Practices for Screen Readers and Other Assistive Devices,” I shared techniques for making web experiences accessible for screen readers and other assistive devices. In “How to Talk to Your Clients About Why Website Accessibility Matters,” I offered some advice on how to discuss the importance of accessible website design with your clients. In this final article I’ll discuss how to respond to common questions and concerns that may come up when you’re talking with clients about website accessibility.

This post was originally published on Torque by David Feldman.

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