Adding live chat functionality to your WordPress website is easy and quite beneficial. Live chat has evolved considerably in recent years by incorporating powerful communication and automation features similar to popular AI chatbots. Whether you’re looking to boost sales conversions or integrate AI into your customer service process, using a live chat plugin or software on your WordPress site can be crucial to success. In this guide, we’ll show you the benefits of live chat, walk through how to add live chat to your website and look at the options available with live chat and WordPress.
